Support
Official Website
Click here if you want to have access to the official Mitsubishi Electric Website.
MELCloud Homepage
Select Hyperlink above to view the MELCloud European Homepage.
MELCloud Air Conditioning User Manual (English)
Select Hyperlink above to view or download the latest MELCloud Air Conditioning User Manual (English).
MELCloud Ecodan Heating User Manual (English)
Select Hyperlink above to view or download the latest MELCloud Ecodan Heating User Manual (English).
Mitsubishi Electric, Ireland Branch
Mitsubishi Electric, Living Environmental Systems Division, Westgate business Park, Ballymount Dublin 24
Technical Services: +353 1 4198800
IMPORTANT: Before contacting Technical Support, please ensure the following:
• You have updated the MELCloud App to the latest version (App version only)
• You are running on a recent or latest Internet Browser version (Webclient version only)
• You are the authorised account holder, and have you telephone security answer ready
• You have access to the system and Wi-Fi Interface and router (if you are reporting hardware or connection issue)
• You have live internet connection at your current location and at property where system is installed
• You have checked the MELCloud User manual and Frequently Asked Questions section
• You have checked compatibility of your system, PC, Tablet, Mobile Device and software
ECON-TEC Ltd.
ECON-TEC Ltd.
18 Abba Hillel Silver St., Lod 71294 Israel
T: 972-8-9197878
F: 972-8-9225000
MELCloud Homepage
Select Hyperlink above to view the MELCloud Homepage.
MELCloud Homepage
Select Hyperlink above to view the MelCloud European Homepage
MELCloud Air Conditioning User Manual (English)
Select Hyperlink above to view or download the latest MELCloud Air Conditioning User Manual (English)
MELCloud Ecodan Heating User Manual (English)
Select Hyperlink above to view or download the latest MELCloud Ecodan Heating User Manual (English)
Mitsubishi Electric, Malta Distributor (Panta Lesco)
Mitsubishi Electric, Panta House, Msida Valley Road, Msida, Malta MSD9024.
Technical Service: (356) 23812315
IMPORTANT: before contacting Technical Support, please ensure the following:
• You have updated the MELCloud App to the latest version (App version only)
• You are running on a recent or latest Internet Browser version (Webclient version only)
• You are the authorised account holder, and have you telephone security answer ready
• You have access to the system and Wi-Fi Interface and router (if you are reporting hardware or connection issue)
• You have live internet connection at your current location and at property where system is installed
• You have checked the MELCloud User manual and Frequently Asked Questions section
• You have checked compatibility of your system, PC, Tablet, Mobile Device and software
MELCloud Service Notification
If your Wi-Fi Interface has lost connection to the MELCloud Service following a recent power outage or from mains supply being isolated, you may need to repeat the WPS pairing action on the Wi-Fi Interface as shown in the installation manual to re-establish the connection. Once this second WPS pairing has been completed you should not need to repeat this WPS pairing action for any future power outages.
MELCloud Homepage
Select Hyperlink above to view the MELCloud European Homepage.
MELCloud Air Conditioning User Manual (English)
Select Hyperlink above to view or download the latest MELCloud Air Conditioning User Manual (English).
MELCloud Ecodan Heating User Manual (English)
Select Hyperlink above to view or download the latest MELCloud Ecodan Heating User Manual (English).
Mitsubishi Electric, UK Branch
Mitsubishi Electric, Living Environmental Systems Division, Travellers Lane, Hatfield, England, AL10 8XB
MELSmart Technical Services: 0161 866 6089
IMPORTANT: Before contacting Technical Support, please ensure the following:
• You have updated the MELCloud App to the latest version (App version only)
• You are running on a recent or latest Internet Browser version (Webclient version only)
• You are the authorised account holder, and have you telephone security answer ready
• You have access to the system and Wi-Fi Interface and router (if you are reporting hardware or connection issue)
• You have live internet connection at your current location and at property where system is installed
• You have checked the MELCloud User manual and Frequently Asked Questions section
• You have checked compatibility of your system, PC, Tablet, Mobile Device and software
MELCloud Service Notification
If your Wi-Fi Interface has lost connection to the MELCloud Service following a recent power outage or from mains supply being isolated, you may need to repeat the WPS pairing action on the Wi-Fi Interface as shown in the installation manual to re-establish the connection. Once this second WPS pairing has been completed you should not need to repeat this WPS pairing action for any future power outages.
Declaration of Conformity, Wi-Fi Interface, MAC-567IF-E
Select Hyperlink above to view the Declaration of Conformity for Mitsubishi Electric Wi-Fi Interface MAC-567IF-E.
Declaration of Conformity, MSZ-LN Series
Select Hyperlink above to view the Declaration of Conformity for Mitsubishi Electric MSZ-LN Product range.
MSZ-LN MAC-567IF-E Setup Manual
Select Hyperlink above to view or download the MSZ-LN MAC-567IF-E Setup Manual.
Mitsubishi Electric, Kosovo distributor (ALASKA -FRIGOMONT N.T.SH.)
IMPORTANT: before contacting Technical Support, please ensure the following:
• You have updated the MELCloud App to the latest version (App version only)
• You are running on a recent or latest Internet Browser version (Webclient version only)
• You are the authorised account holder, and have you telephone security answer ready
• You have access to the system and Wi-Fi Interface and router (if you are reporting hardware or connection issue)
• You have live internet connection at your current location and at property where system is installed
• You have checked the MELCloud User manual and Frequently Asked Questions section
• You have checked compatibility of your system, PC, Tablet, Mobile Device and software