MELCloud Commercial
What is MELCloud Commercial?
MELCloud Commercial is Mitsubishi Electric’s advanced cloud-based control platform, purpose-built for managing HVAC systems in commercial buildings, offices, and multi-site operations.
It provides real-time monitoring, remote access, and comprehensive energy insights through a single, intuitive interface. Whether overseeing one facility or an entire property portfolio, MELCloud Commercial empowers facility managers and service teams to optimise performance, reduce energy use, and maintain consistent comfort delivering efficiency and control at scale.
Key Benefits
Single platform to remotely monitor, control, and maintain building equipment.
Integrated multi-site management to optimise entire property portfolios.
User access controls to manage who can access specific areas within the platform’s ecosystem.
Defined comfort parameters to measure and maintain building environments.
Energy data comparison across time periods to assess building efficiency.
Remote fault diagnosis to reduce operational downtime.
Proactive maintenance enabled by equipment health checks.
Lower operational costs through intelligent automation.
Features summary
Cloud-based platform for remote control, monitoring, scheduling, and maintenance of Mitsubishi Electric HVAC systems.
IoT Gateways: AE-C400E, MCC-50E, EW-C50E
Interfaces: PAC-YG60 MCA, PAC-YG66 DCA
Energy Meters: Modbus, Pulse Meters (e.g., Carlo Gavazzi)
Compatible with all major browsers; accessible via PC, tablet, or smartphone.
M Series, Mr Slim, City Multi VRF & HVRF, Lossnay, PWFY.
Coming soon:
- Ecodan (QAHV, CAHV, CRHV)
- e-Series Chillers
- MEHITS Chillers
On/Off, Mode (Heat/Cool/Fan/Auto), Setpoint (e.g. dual), Fan Speed, Air Direction, Permit/Prohibit, Schedule Control.
On/Off status, Room temperature, Setpoint, Mode, Fan Speed, Air Direction, Fault codes, Filter alerts, Energy usage.
LAN (Ethernet), SIM (3G/4G), optional external antenna/router (e.g., QuSpot, AMIT).
Supports weekly and annual schedules; night setback; inherited or group-specific event scheduling.
Energy usage dashboards at estate, building, and group levels; advanced analytics, consumption limits, alerts
Service & Maintenance portal, unit diagnostics, history data logging, refrigerant flow diagrams, fault alerts.
Role-based: Manager, User, Service Engineer; full/partial access with invitation and expiry settings.
English (default), Bulgarian, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish
Secure login, role-based permissions, encrypted cloud communication, localised data storage (30 days on device).
Control your building from anywhere with MELCloud Commercial
Control Anytime, Anywhere
Manage HVAC and environmental systems remotely across all sites via web or mobile.
Centralised Multi-Zone Management
Control multiple locations and zones from a single interface.
Instant System Status Visibility
Get real-time insights into the health and performance of your systems.
Realtime Alarm Notifications
Receive immediate alerts via push or email when an issue arises.
Easy Grouping, Scheduling & Automation
Organise by zones, automate daily routines, and reduce energy usage.
Restrict Local Controller Access Remotely
Prevent unauthorised changes on local units to maintain consistency.
Transform Energy Data into Actionable Savings
Convert raw consumption data into targeted energy-saving actions.
Track Usage Trends Across Buildings or Groups
Monitor how energy is used across different sites or zones to uncover patterns and anomalies.
Highlight Inefficiencies & Benchmark Performance
Detect underperforming systems and compare locations against internal or industry benchmarks.
Support Sustainability & Compliance Reporting
Automate ESG, regulatory, and internal reporting for transparency and accountability.
Features and benefits
Setting up schedules for heating, air conditioning, ventilation systems and third-party equipment allows for efficient energy management by aligning system operations with occupancy patterns or specific time requirements.
Setting temperature limits helps prevent excessive heating or cooling, ensuring comfort while also optimising energy usage.
The ability to restrict or block certain operating modes ensures control over the building's systems, preventing unauthorised changes that could affect efficiency or comfort.
Tracking energy consumption over various time periods provides valuable insights into usage patterns, aiding in identifying trends and anomalies.
Accessing and monitoring all technical values of the installation provides a comprehensive understanding of the system's performance, allowing for proactive maintenance and optimisation.
Reduce Downtime with Proactive Remote Diagnostics
Identify and resolve issues before they escalate using real-time system monitoring.
Remote Access to System Logs with Export Functionality
Instantly access and export system logs for technical analysis or reporting — without needing to be on-site.
Graphical Representation of System Data
Visual dashboards make it easy to spot trends, anomalies, and performance metrics at a glance.
Minimise On-Site Visits with Smart Troubleshooting Tools
Use remote diagnostics and automation to reduce unnecessary technician travel.
