Residential systems

MELCloud Home

You may be experiencing some issues.

Incidents:

03/06/26

MAC-597IF Bluetooth/Wi-Fi pairing may require multiple attempts during interface registration. We are investigating the issue and will provide further updates when available.

06/05/2026 @12:00 GMT: We had an issue affecting communication with interfaces, causing devices to show as offline and prevent users from claiming them.

MELCloud Residential

All systems are operating normally.

Commercial systems

MELCloud Commercial

All systems are operating normally.